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©2019 by Tiny Toes Sensory Bags

Policies at Tiny Toes Sensory Bags

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TINY TOES SENSORY BAGS TERMS & CONDITIONS


This page informs you of the terms and conditions here at Tiny Toes Sensory Bags. Please take time to read these Terms and Conditions. By purchasing from Tiny Toes Sensory Bags you are agreeing to the terms and conditions set out below.  

1. ABOUT

We operate the website www.tinytoessensorybags.com

 
We sell sensory bags which are currently available for babies from birth up to the age of 24 months however it is common for older children to also enjoy our sensory bags.
 
The contents of each bag will vary in color and the contents itself may vary from time to time. 

If you wish to make an order of 10 or more bags please get in contact first via info@tinytoessensorybags.com  

2. DELIVERY

We aim to send your purchase within 1-3 working days (Monday to Friday) with a maximum of 7 days turnaround. 

Your sensory Bag will be delivered via 2nd class Royal Mail. If you wish for your sensory bad to be delivered via a different means please get in contact via info@tinytoessensorybags.com. It is your sole responsibility to enter the correct address as to where you would like your sensory bag delivering. 

If your order fails to arrive please follow Royal Mail’s claim compensation process. If this process fails please contact info@tinytoessensorybags.com and a replacement or full refund will be processed within 14 working days.

We only post within the United Kingdom. If you wish to purchase a product from outside of the United Kingdom you we request that you get in contact via info@tinytoessensorybags.com with a full address and we will endeavour to give you a accurate postage quote within 3 working days (Monday to Friday).

3. RETURNS

 
You have the right to return an item for any reason. If you wish to return an item, please notify us by emailing info@tinytoessensorybags.com within 21 calendar days of purchase. Providing us with the reason for return is not a requirement but highly appreciated. You will be responsible for return postage. Once we have received the products in full we will process your refund which can take up to 14 working days.

4. DISCLAIMER

 
All items in our sensory bags are not sold as toys. They must only be used under strict adult supervision. Babies and children should never be left alone with any of the contents from the sensory bags or the bag itself. The bag is provided solely for the purpose of storing the sensory items and is not a sensory item itself. It is a hazard to babies and children and should be kept out of reach when not in use under supervision. All items should be carefully inspected before each use to ensure they are fit for purpose. Over time wear and tear will occur and items should be discarded if they are damaged or break. Do not allow babies and children to place any item in their mouth as this could be  choking hazard. 

The items in the bags are not manufactured by Tiny Toes Sensory Bags.

IMPORTANT - Some of the items in the sensory bags do not come CE marked or hold relevant CE mark intended for a toy.

PLEASE NOTE - The sensory bags and all contents included are not toys.

They are sensory items to be used by adults. By purchasing from Tiny Toes Sensory Bags you are AGREEING to never leave your baby or child unsupervised with any item in the sensory bag or the bag itself. Some items may be delivered with tags or in plastic packaging it is your responsibility to fully remove these.

By purchasing from Tiny Toes Sensory Bags you are agreeing that the Tiny Toes Sensory Bags will not be liable for any damages.

5. CONDUCT AND MEDIA

 
You are solely responsible for all media content that you upload to the website or social media accounts. We reserve the right to remove any content you submit to our website or social media platforms at our discretion.

We may from time to time reuse media content that is sent to Tiny Toes Sensory Bags or uploaded to social media. If you do not agree to this please inform us via email at - info@tinytoessensorybags.com


6. YOUR PRIVACY

 
Tiny Toes Sensory Bags is committed to respect the privacy of its users. Please refer to the our privacy policy.  

7. PAYMENTS

 
Tiny Toes Sensory Bags reserves the right to change our prices at any time. If you have made an order the price will always be honored. 

8. COMPETITIONS

 
Winners will be notified within 2 working days of the closing date. Winners should expect to their item to be dispatched and received in line with our delivery process. The decision of the winner is final. No cash alternative or alternative prize is available.

Postage is only available in the United Kingdom. Entrants outside of the United Kingdom are welcome to enter competitions but must pay the shipping costs themselves. Only one entry per person is permitted.

9. FEEDBACK

Customer feedback is important to us and welcomed. 

If you have any questions, feedback or suggestions please get in contact.

We reserve the right to amend these terms and conditions at our sole discretion.

10. OUR COPYRIGHT

You are not permitted to use any material from the Tiny Toes Sensory Bags.


Contact Details: 
tiny Toes Sensory Bags
Lisa Childs

1 Greenacre Road

Chester

Cheshire

CH4 7NH


info@tinytoessensorybags.com

07534982800